Effective Date:
January 1, 2025
1. Introduction: Welcome to Trueloves Way LLC (“the Website,” “we,” or “our”). Your privacy is important to us, and we’re committed to protecting the personal information you share when engaging with our services. This Privacy Policy outlines what information we collect, how we use it, and how we protect it. By accessing or using the Website, you agree to the terms outlined in this policy.
2. Information We Collect: Information You Provide: We collect the following personal information when you book an appointment, sign up for updates, or engage with our services: Name, Email address, Phone number, Appointment details (date, time, services).
3. How We Use Your Information: We use your information to: Confirm and remind you about appointments. Respond to inquiries or provide requested information. Send occasional promotional messages (only if you’ve opted in). Improve our services and user experience.
We do not sell or trade your personal information.
Opt-Out:
You can unsubscribe from emails at any time using the link provided in the message. To stop receiving texts, reply “STOP” to any message.
4. Legal Basis for Processing (GDPR): We process your personal data based on: Consent (for promotional communications). Contractual necessity (to provide appointment confirmations/reminders). Legitimate interests (to improve service delivery).
5. How We Protect Your Information: We use industry-standard safeguards to secure your personal data during collection, transmission, and storage. While no method is 100% secure, we do our best to protect your data against unauthorized access.
6. Information Disclosure to Third Parties: We do not sell, rent, or trade your information. We may share limited data with trusted third-party providers who assist us in:
Scheduling appointments
Sending communications
Managing analytics
These providers are contractually obligated to keep your data secure and confidential.
We may also disclose your information: If required by law. To protect our rights, property, or safety.
7. Third-Party Links and Services: Our Website may contain links to third-party sites. These sites operate under their own privacy policies, which we encourage you to review before interacting with them.
8. A2P & TCPA Compliance: We comply with all applicable messaging laws including the Telephone Consumer Protection Act (TCPA) and regulations for A2P (Application-to-Person) messaging. By providing your phone number, you consent to receive communications via automated methods. You can opt out at any time by texting “STOP.”
9. Personal, Financial, and Property Information: If you submit personal information through contact forms or scheduling tools, it is used solely for that purpose and never shared beyond what is necessary to fulfill your request.
10. Changes to This Policy: We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated "Effective Date."
Contact Us:
If you have any questions or concerns about this policy or how your information is used, please contact:
Trueloves Way LLC
Alabama, USA
205-953-4200